1. Developing the emotionally intelligent manager
Effective leaders have goals and a strategy to achieve them. But sometimes at a visceral level, they become disconnected from their organizations. We will help you evaluate where you are, and how to stay connected with yourself and your organization.

2. The winning edge for success in business and golf
The difference between winning and losing is a slight edge. We will take a look at the next step in your journey-the use of EQ to achieve higher levels of thinking. Your heightened awareness of the concept of EQ, and your on-going, conscious effort to apply the principles that underlie the concept, will be put to use in a number of internal (self-improvement) ways and external (interaction with others) ways. These proficiencies will better equip you for higher-level thinking - outside the box thinking that will be used in virtually every endeavor you undertake.

3. Dynamic leadership and emotional intelligence
There are EQ competencies required for dynamic leadership and growth. We will explore where you are and help you strategize an action plan for growth.

4. Emotional Intelligence and team development
Teamwork is the ability to work together toward a common vision of yourself and the organization. EQ will help you focus individual accomplishments toward organizational objectives.

5. Emotional intelligence, the winning edge in sales
Much has been written about sales and the superior salesperson, but little has changed in recent years in how we select and train our salespeople. Great salespeople are emotionally tough; they possess emotional self-control, and the ability to quickly build relationships. Learn how to develop emotionally intelligent sales people who can and will sell.

6. The art of hiring people who can and will do the job
Numerous studies have demonstrated that EQ is a bigger factor in job success and retention than IQ, and behavioral styles. Learn how to determine the EQ competencies required for success in your job and how to evaluate applicants prior to hiring.

7. The winning edge in customer service.
Increase the EQ of your customer service team and exceed your customer's expectations. Set the stage for success by identifying the core competencies for superior customer service, and identify the skills necessary to consistently deliver on the promises of great customer service to both internal and external customers.

8. The art of consistently delivering effective patient services.
The emotionally intelligent physician and nurse live the values of excellence, integrity, and service to create patient-centered quality care. We can help you develop an environment of team work, and reduce the stress of delivering quality patient care.

9. Reduce medical malpractice through the use of emotional intelligence and advanced communication skills.
Developing protocols for a comfortable and professional relationship with your patients requires high emotional intelligence and advanced communication skills. Let’s face it, medical malpractice begins with the receptionist and extends to the doctors' interactions with their patients. Patients who feel well cared for and have an emotional connection, and comfortable relationship with their physicians rarely sue, even when there may be a less than satisfactory outcome to patient care. Learn how to evaluate the EQ of your practice and develop a protocol for improved patient relationships.

10. How to SCORE in the Boardroom and the Bedroom.
We will explore how to take the leadership skills important for success in the boardroom and develop them for balance, and success in your personal life as well. One of the keys to winning in life is balance. Use EQ to insure that balance and win in life.

Seminars are available in half-day, full-day, and multi-session formats. EQ assessments and feedback are available for all seminars. Dr. Bothwell is also available as a keynote speaker, www.SCOREEQ.com.